[isams] self hosted fee of £2k or move to them hosting at £1.5k

[KK20]

Ouch. So a 33% price increase. just under 2 years left on our contract so looks like we are going to a new MIS. Time to start looking....

[slugshead]

I was quoted the exact same cost to self host or them host.

 

Thinking of moving to them host just so I have one less server to worry about backing up...

 

When was your quote made?

[KK20]

I asked for a quote for migration from onsite to them hosting. I was told that they apparently told everyone in march 2021 that they wanted all schools to be hosted by isams before april 2022 (first I heard) and that this deadline was extended to september 2022 (first I heard). I now have a choice of paying £1500 for them hosting or £2000 for me hosting in addition to our annual bill. We are still under contract mind - we pay annually but have a contract.

 

My response is to pen an email to the Bursar asking for permission to tender for migration to someone else.

 

I would make sure you get your quote in writing and ask about longevity of self hosting.

[Ditto]

Another MIS provider that was acquired not so long ago and then the new owners alienate the current loyal customer base. I think the education sector is seen as a soft sector for money grabbing at times. Such big changes in costs mid contract need to be looked at carefully, as I question the fairness and maybe there are legal escapes. Why on earth would they want to host for everyone anyway?

[vikpaw]

I’d take the offer of them hosting. It’s cheap in the grand scheme of things, other contractual points aside.

It’s in their interest to host as they can ensure you’re upgraded to the latest versions on time and avoid bugs which makes support easier for them. It also paves the way for any big architectural changes.

 

Not sure how it works if you’re linking to AD accounts on-prem.