[sims] Reporting Error

[215HAN]

Hi,

 

Hoping you can help.

 

What is the fix for the below error? At a loss as to why this is happening.

 

 

Thanks

[JTP]

Seen that error once so far this year. Got the user to re-boot the workstation & the report ran fine. Could be word or excel open in the background.

[215HAN]

Thanks for your response.

 

Tried the above but still failing.

 

Any other suggestions.