Draytek FTTP Speed Issues

[ITGURU]

I have a Draytek 2865 router which has a direct VDSL RJ11 port for existing broadband (WAN1)

Have just got FTTP installed (1 gig) and using the WAN2 Port for this connection - ultimately for FTTP (wan2) as primary and WAN1 (VDSL) is set as failover/backup

When i connect direct to the supplied router, i get speeds of 900+ down and up.

However, when I connect the NTE to the Draytek and do a test, i don't get much above 500Mb/s .

Is this limitations of the router hardware even though the ports and all devices are hardwired gigabit.?

[ZeroHour]

I have a Draytek 2865 router which has a direct VDSL RJ11 port for existing broadband (WAN1)

Have just got FTTP installed (1 gig) and using the WAN2 Port for this connection - ultimately for FTTP (wan2) as primary and WAN1 (VDSL) is set as failover/backup

When i connect direct to the supplied router, i get speeds of 900+ down and up.

However, when I connect the NTE to the Draytek and do a test, i don't get much above 500Mb/s .

Is this limitations of the router hardware even though the ports and all devices are hardwired gigabit.?

I just got FTTP myself, who is your ISP and are you on an Openreach based connection?

It smells of the old PPPoE performance issue.

[ITGURU]

I am with YouFibre.

[timbo343]

I've got a Draytek 2860 at home and on FTTP but don't have the speeds that you have - i'm only on 150mbps however i only use the WAN2 (RJ45) port. The RJ11 port is not connected to the NTE BT Master socket.

 

The NTE BT Master socket is no longer in use at my house, instead the router connects to the ONT which is where the fibre connects to.

 

Router > ONT > CSP (Grey box on the outside of the premise) > Exchange.

 

Is there any firmware updates available for the router?

 

It seems there is an issue with the Draytek though as the supplied router is working as expected so I wouldn't have thought your ISP has the rates set wrong.

[ITGURU]

I have disconnected the RJ11 on case its causing an issue but no change in speed.

 

Definitely not ISP issue as full speed with the supplied EERO router.

 

Draytek is on latest firmware however it I'd the BT version as on BT broadband so wonder if that's any reason for it. However if I change the firmware back to the generic is might then cause issues with the Vdsl side when fail overs as the BT version is recommended for vdsl

[ZeroHour]

I am with YouFibre.

 

Did you have to add any login details to the Draytek for PPPoE auth or is it DHCP based (aka no username/pass in the draytek)?

 

I have not used Youfibre so I dont know.

[ITGURU]

No login details required and I'm on a static IP.

[ZeroHour]

No login details required and I'm on a static IP.

Great, that means its DHCP based and not the PPPoE throughput issue.

 

Based on: https://www.draytek.co.uk/products/business/vigor-2865-series it appears it can only get high speeds if hardware acceleration is on? its possible a feature thats turned on is stopping it.

 

Take a look at the following and see if you need to toggle on to boost things a bit: https://www.draytek.com/support/knowledge-base/5308

[ITGURU]

WOW - Thank you! It was disabled so have enabled and now getting 861 down and 848 up! That'll do! Close enough.

Thanks again!

 

Great, that means its DHCP based and not the PPPoE throughput issue.

 

Based on: https://www.draytek.co.uk/products/business/vigor-2865-series it appears it can only get high speeds if hardware acceleration is on? its possible a feature thats turned on is stopping it.

 

Take a look at the following and see if you need to toggle on to boost things a bit: https://www.draytek.com/support/knowledge-base/5308