ICT Technicians - Royston / Saffron Walden - £22571 - £24920

[rj_mayer]

ICT Technicians

 

Salary: (Cambridgeshire APT&C Scale 5 - £22571 - £24920)

 

Competitive salary-related pension and a staff benefits scheme

 

Working pattern: full time

 

Do you have a passion for technology and a desire to help and support those using it? Come and join the Anglian Learning Technical Services Team!

 

Anglian Learning are seeking to appoint two IT Technicians, one to be based at Joyce Frankland Academy (Newport, Saffron Walden) and the other at Bassingbourn Village College, near Royston. The roles will require occasional travel across Trust sites in Cambridgeshire, West Suffolk and Uttlesford.

 

In addition to the highly competitive pension scheme, staff benefits also include membership to our Anglian Leisure sports centres (including swimming pools and gyms), a generous Employee Assistance Programme, a Cycle to Work scheme and vouchers for eye tests and flu vaccinations.

 

 

 

The Vacancy

 

Working as part of a cluster within the wider Technical Services Team, this role provides 1st and 2nd line IT support to a group of academies within the Trust. Reporting to the cluster’s Trust IT Manager, the successful candidate will have access to a wide range of knowledge and support within this structure but should be able to work independently for periods of time. The role requires a calm and professional approach to customer service, using the established helpdesk system to triage and manage support queries. Ownership must be taken of tasks to ensure they are followed up, completed and communication maintained with the end user throughout. A wide variety of IT disciplines are covered by the team, from local and remote user issues, networking, telephony, access control and cloud services. This is an investigative and customer facing role, which requires good communication skills, problem solving techniques and a proactive attitude to and interest in the work.

 

This is a really exciting time to join the Anglian Learning Technical Services Team as this centralised service develops and strives to deliver an excellent experience of technology to its school communities.

 

 

 

Application

 

For further information please download the IT Technician pack from our website https://anglianlearning.org/join-anglian-learning/vacancies/

 

To apply for the role please complete the Support Staff application form, which can be dowloaded from our website and send together with a letter of application of no more than 2 sides of A4, outlining how your skills and experience will enable you to be successful in this role to [email protected].

 

 

 

Closing date for applications:

12 noon, Monday 25 July 2022

 

Proposed interview date:

w/c Monday 25 July 2022

 

 

 

To arrange an informal conversation about the role please contact Richard Mayer, Director of IT, on [email protected].

 

No agency or CV applications will be accepted.

 

Requests for flexibility in working arrangements/patterns will be considered.

 

Anglian Learning is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment and staff in regulated activity will be subject to an Enhanced DBS Check and a barred list check. Certificates of Good Conduct and other checks may be requested if applicable.

 

This post is exempt from the Rehabilitation of Offenders Act. Our policies for Ex-Offenders, GDPR and Recruitment can be found on our website: http://www.anglianlearning.org

 

 

 

We value diversity and welcome applications from all, including those with protected characteristics under the Equality Act. Flexible working will be considered.