Smoothwall block page not showing in Chrome

[mikkydoos]

Hi all,

 

Anyone have this working in Chrome?

Was fine until updates to Chrome v 90 something.

Also might coincide with reconfiguring our VLANs.

 

It looks like the connection is being dropped rather than displaying my block page, although I have the policy set correctly in Guardian/Block Page to 'always show block page'.

 

Looks like it shows fine in Firefox and I get mixed results in Edge.

 

Edge = 888.com shows the block page but Facebook.com doesn't.

Firefox = shows for everything blocked

Chrome - shows never

 

 

It's likely something to do with https inspection but I can't see anything being filtered.

 

 

I can't even be bothered to get in touch with Smoothwall because their support is so terrible and they've ignored my last few support requests.

 

 

 

Any ideas ?

 

 

 

Cheers in advance

Edited July 4, 2022 by mikkydoos

[tom_newton]

Please do raise a ticket - and PM me/email me ([email protected]) so I can track - our support response times and satisfaction have been pretty solid of late, so if there's areas we are letting folk down, I would love to help.

[tom_newton]

I suspect you are right about HTTPS inspection -are the certificates installed ok (a good test is a google search for online poker - if it aint blocked the cert is likely not installed).

Differences between sites could be a cert pinning/HSTS issue - try clearing out the cache at edge://net-internals/#hsts