Onenote Sync issue's

[networkmangler]

The SLT have a Teams site and have created a Staff Notebook within it

 

They have a 3 agenda pages that they use as working documents ie they make changes to them during the day

 

They keep complaining that these pages keep not syncing. Mainly that either they are adding things and others can't see it it or vice versa

 

The issue doesn't seem to effect all of them and it's not every day. As an example one day 2 of them will have a sync issue and it works fine for the others and then another day the 2 that had the issue are fine but others have problems

 

They mainly access it via teams in a web browser or the teams desktop app. I had to look at one this morning, shutting the browser and reopening it resolved the issue but the SLT member had a bit of a rant about it constantly not working

 

I don't really know what I can do about it or where to look to try to make it better. I don't know if this is some sort of "time out" issue where they are leaving it open

 

Has anyone got an advice or pointers of where to look and what could be causing this?