Bromcom - ParentPay Staff Upload

[techie17]

Hi

 

Ive just been given an example template file from ParentPay to start the Staff details upload from Bromcom to ParentPay but their file is asking for the ClassGroup and YearGroup fields but bromcom doesn't have this for staff so has anyone else manage to supply ParentPay with a report with these fields from Bromcom? The Fields ParentPay say they need are:

[TABLE=width: 582]

[TR]

[TD=class: xl79, width: 137]StaffIdentifier[/TD]

[TD=class: xl79, width: 123]Surname[/TD]

[TD=class: xl79, width: 154]ChosenName[/TD]

[TD=class: xl79, width: 84]YearGroup[/TD]

[TD=class: xl79, width: 84]ClassGroup[/TD]

[/TR]

[/TABLE]

 

Ive done the student one fine, just the staff one im struggling with.

 

Thanks

Edited June 8, 2022 by techie17

[Bromcom_Support_2]

Hi

 

Ive just been given an example template file from ParentPay to start the Staff details upload from Bromcom to ParentPay but their file is asking for the ClassGroup and YearGroup fields but bromcom doesn't have this for staff so has anyone else manage to supply ParentPay with a report with these fields from Bromcom? The Fields ParentPay say they need are:

[TABLE=width: 582]

[TR]

[TD=class: xl79, width: 137]StaffIdentifier[/TD]

[TD=class: xl79, width: 123]Surname[/TD]

[TD=class: xl79, width: 154]ChosenName[/TD]

[TD=class: xl79, width: 84]YearGroup[/TD]

[TD=class: xl79, width: 84]ClassGroup[/TD]

[/TR]

[/TABLE]

 

Ive done the student one fine, just the staff one im struggling with.

 

Thanks

 

Good Morning techie17

The Year Group can be left blank, the Class Group is their Tutor Group.

Kind Regards

Bromcom Training

[techie17]

Good Morning techie17

The Year Group can be left blank, the Class Group is their Tutor Group.

Kind Regards

Bromcom Training

 

Thanks. So do i still supply the file with that column but nothing in that column apart from the header?

[Bromcom_Support_2]

Thanks. So do i still supply the file with that column but nothing in that column apart from the header?

 

Hi , yes you can leave the column empty

 

Kind Regards

Bromcom Training

[mthomas08]

I hope ParentPay doesn't break like it did for us.

 

Make sure you have matched names exactly. Any preferred/legal mix up can cause the current accounts to disable in favour of new ones.

 

Took ParentPay about 3-4 days to admit the issue is their end.....