Skylark56 Posted June 8, 2022 Posted June 8, 2022 So, over the last few weeks a significant number of staff has reported that both Outlook and Office apps will randomly hang at some stages or just becoming unbearably slow, and I am currently unsure as to what can be causing it, we currently use Office Professional Plus 2019 installed on staff machines and haven't had any major issues before, has there been a recent Windows Update that has broken Office, we don't really have many third party add-ons either so I can't see a reason why they would become slow and occasionaly freeze/hang. Just wanted some thoughts as to some fixes/workarounds?
meakjoe Posted June 8, 2022 Posted June 8, 2022 Do you use UEV at all? We had a similar case where some of the paths weren't mapped correctly I think in the UEV templates. Removing the templates or disabling UEV resolved the issue.
Skylark56 Posted June 8, 2022 Author Posted June 8, 2022 Do you use UEV at all? We had a similar case where some of the paths weren't mapped correctly I think in the UEV templates. Removing the templates or disabling UEV resolved the issue. No We don't currently use UEV at all, at least I've just checked a few computers we have and they don't have UEV enabled.
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