Google Drive Sync

[JATSO]

Hi All,

 

Came across an odd one yesterday with a teacher that had been using Google Drive for desktop on her school laptop over the long weekend.

She had created some folders put some files in them, edited the files and saved the files.

When she came in yesterday the folders and files were missing not in her drive folder on the laptop or in drive in the cloud.

 

I tried to replicate the same scenario on my laptop and it worked as it should do, folders and file appeared in drive and in the cloud.

 

The only way I managed to find the files in the cloud was by advance searching in drive in the cloud by date and it found the files in the search.

They were there but the folder they should have been in was not.

I could open them and drive would convert them to doc's format to edit but it would not let me move them to the folder she wanted in the cloud even after creating the folder in the cloud.

 

In the end I selected all the files in the search criteria specified and downloaded them onto her laptop into a folder she wanted and then it synced with the cloud.

 

What surprised me as well was that the activity panel showed her last work that synced was the beginning of April.

 

Anyone any ideas what was going on?

 

Thanks

May the 4th be with you:)