Outlook Web Access Timeout

[PRicho]

Our Webmail is timing users out after 5-10mins of inactivity, composing a new email doesnt count as active time. as you arnt interacting with the server,

 

After some googling ive created 2 registry keys and set the approriate timeouts, restarted IIS.. still doesnt work.

 

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchange

WEB\OWA\TrustedClientTimeout

 

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchange

WEB\OWA\PublicClientTimeout

 

Any Ideas?

[mitcheln]

Log on to the OWA admin site and change the values:

https://servername/owaadmin

Choose the Forms-based authentication link

Set the values for Public Client Timeout and Private Client Timeout to suit your site.