Koldov Posted March 28, 2022 Posted March 28, 2022 Not really sure where to put this... but I have recently had 2 remote workers now raise this issue (with a few others that I am just waiting for that email to drop). It appears that once they log-on, AnyConnect starts an update but fails and leaves the software in an unusable state (users are standard and cannot install software, install initially done by GPO whilst on-site and I have no way to remote into their laptops). Can anyone tell me if they have experienced this recently?
Chris_Cook Posted March 28, 2022 Posted March 28, 2022 I've had the update as well. It needs a restart, but otherwise it works for me. If they don't have install permissions, then that might cause an issue. I'd maybe get them to check their windows updates? I think I had one anyconnect install where it needed a reboot after an update before it would upgrade. 1
Koldov Posted March 28, 2022 Author Posted March 28, 2022 Thanks, but I had a quick response from LGfL support and it seems that in certain circumstances there is a problem with the installer for the update and it wrecks the installation... They've done a restart and it hasn't kicked in to fix itself and it can't be fixed by a standard user, so not a lot I can do. I've had the update myself, but obviously as I'm admin on my machine there was no issue.
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