Papercut and Brother MFC integration

[mdrabble]

Just installed a couple of Brother MFC L9570CDW and have them more or less integrated with Papercut but having a couple of niggly issues which I wonder if anyone who has Brother and Papercut could help me out.

 

Have got the signing in working fine, but when a user signs out, they are getting Connection Error 03 - which seems to point to Proxy settings, which is odd as proxy settings hasn't been enabled, so I am a little puzzled.......

 

Also, on scan to email - have setup the MFC and can receive test emails but when I try and scan to my email, I am getting Authentication Error.

 

Cheers.

[MatthewL]

Have you had a look on the PaperCut KB?

[mdrabble]

Have you had a look on the PaperCut KB?

 

Yea, other than a mention of activating BSI nothing else jumps out.

[MatthewL]

Is the proxy disabled on the printer?

 

PaperCut MF - Brother Embedded Manual-2018-02-08.pdf

 

This is from a few years ago, its the embedded guide for Brother, it's not a manufacturer I've had any dealings with on PaperCut but see if that is of any help.

[mdrabble]

Turns out the Papercut Embed instructions were wrong on their Embed Document.

 

Their instructions state you have to use a different URL for the log off - when so - Log on used http and logoff uses https.

 

Chnage both the http (as per info from brother) and all working fine.

[MatthewL]

Glad you got it sorted.

[BrotherCut]

So we have Brother MFC-L6900DWs that have built in card readers on them and they are going into multi printer systems that already use paper cut and badges. External card readers added allegedly will work with paper cut on these Brothers but some say the built in reader will not work with Paper Cut. But I don't know what it wouldn't. Looking for insight or anyone who has dealt with this? If it cant work we will have to had external card readers to every brother devices that come from the factory with built in readers..... Which is just insane to me...

[mdrabble]

So we have Brother MFC-L6900DWs that have built in card readers on them and they are going into multi printer systems that already use paper cut and badges. External card readers added allegedly will work with paper cut on these Brothers but some say the built in reader will not work with Paper Cut. But I don't know what it wouldn't. Looking for insight or anyone who has dealt with this? If it cant work we will have to had external card readers to every brother devices that come from the factory with built in readers..... Which is just insane to me...

 

Here are the card reader settings on one of my integrated readers on a MFC-L9570CDW

 

 

Hope that helps.

 

Cheers

Mark

[PaperCutterBrenda]

Hi there mdrabble! PaperCutter Brenda here. With any questions specific to third-party hardware like card readers, we definitely recommend reaching out to your Authorized Partner or reseller to get 1:1 assistance. They should have more clarity around the specific model compatibility. Hope that helps!