Please Help!! Spiceworks Cloud migration not working

[davidstallwood]

Hi, We have migrated to Spiceworks Cloud from On-Premises and it is not working correctly. I think (please excuse my ignorance) the problem is when the SW-Auth_Setup.MSI was run the defaults were left which is email attribute = UserPrincipleName. Our Windows domain name is example.internal which is different from our email domain example.bucks.sch.uk When I look at the user's properties after they have raised a Spiceworks ticket their contact details are username.example.internal when obviously it need to be their correct email address. Some help would be welcomed please??