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Posted

I have inherited a CCTV system which consists of two DVR boxes with a number of cameras. The cameras are set to record in one hour segments, but it appears that every time one segment ends it takes two or three minutes before the next one starts. Of course, if we have an incident it always seems to be in that gap! The DVR boxes are NetSurveillance. I suppose I could increase the length of the segments, but if I ever need to download a recording I have to download the whole segment, then cut it down manually, and I don't really want to have to bring down any longer videos.

 

Does anyone know how I can stop the gaps?

Posted (edited)

As it happens on both boxes, and the recordings themselves are fine, I discounted a hardware issue. The drives report as "Normal" in the software, and I can't take them down to run a full test during term time.

 

I just managed to track down a manual for the DVR boxes, and the illustrations in that manual show the same gaps, so I think I can stop worrying about it!

Edited by clareq

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