Apple configurator 2 - Cant create a new supervised blueprint.

[TwistedHelixis]

I have been having lots of issues with our iPads. Someone else setup AC2 yonks ago and its a total mess, plus normally I use Apple School manager with an MDM and don't really know AC2 very well.

 

Anyway, to start clearing up the mess I thought I would create a new profile and blueprint.

 

I created the new blueprint, but can't for the life of me see anywhere there is an option to make this blueprint supervised.

 

There is already the older supervised blueprint, can there be only one supervised blueprint in AC2

[smoothwall]

Hi i supervise the ipads first in AC2 after wiping them clean, than i apply the blueprint that contain the apps

required.

 

[TwistedHelixis]

Hi i supervise the ipads first in AC2 after wiping them clean, than i apply the blueprint that contain the apps

required.

 

Hi, so what is the process you use to supervise them? The only way I can see of supervising them is to Apple a blueprint with supervise enabled.

 

Thanks

[TwistedHelixis]

Hi, so what is the process you use to supervise them? The only way I can see of supervising them is to Apple a blueprint with supervise enabled.

To answer this for myself...... I should also be able to make them supervised by preparing them. The reason I didn't think this was an option was due to the fact AC2 has always errored saying 'they need to be supervised first', but just realised this is not the normal AC2 behaviour, and it should be possible to use the prepare option.

 

So my next question, should I just wipe AC2 and start again. I will create a new post later and ask to keep things tidy

 

Hi i supervise the ipads first in AC2 after wiping them clean

What do you click on to wipe them clean?

is it Actions > Advanced > erase all content and settings? or something else?

[smoothwall]

Hi , it’s been hectic here I’ve had to cover teaching staff off from with Covid

And I’m not a teacher...

from what I can remember is when you wipe the device you are prompted with a task, in there it gives you the option to supervise the device and configure some setting like enabling location services etc .

After the iPad is in a prepared state and supervised if you look at A2 it will show, I then apply the blueprint that contains the apps that I need and profiles that I created before hand. The blueprint will contain the MDM also so I can push out to the ipads on demand and take off.

Hope this helps