SERVICE DESK CO-ORDINATOR – INDEPENDENT SCHOOL – SURREY - £30K + Ex Bens

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SERVICE DESK CO-ORDINATOR – INDEPENDENT SCHOOL – SURREY - £30K + Ex Bens

 

We are delighted to be working with this independent school in the heart of Surrey who are now looking to take on further resource within their growing IT division – This role is having the confidence and analytical skills to push forward service changes in an efficient manner – You will also need the skills to lead an evolving team of Service Desk Analysts – We are looking for someone who is not afraid to ‘roll up their sleeves’ when necessary as well as leading from the front.

 

 

• Knowledge and experience in managing an IT Service Desk and a ticket escalation system.
  
• Excellent knowledge of Microsoft Office applications. o Good general knowledge of IT including IP networking, web technologies, general computing hardware and software.
  
• At least basic knowledge of Active Directory and Exchange, Windows Server and client software.
  
• Ability to manage other school systems, for example, our video storage & streaming application, access control and remote systems.
  
• Experience in managing an asset inventory system.
  
• Understand requirements of the school and communicate sometimes complex information to staff and pupils in easy to understand terms. Develop and manage new projects undertaken by the IT Department.
  
• Keep up to date with technologies, options, hardware and software and associated costs.
  

 

 

If you feel you have the required knowledge and experience and would like to apply for this role,

then please send your CV to [email protected] 020 8559 2077