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Posted (edited)

ICT Independent Consulting (ICTIC) Ltd is an established and rapidly expanding IT Support Company for education.

 

We provide ICT support and consultancy to Primary and Secondary schools, and Academies across the whole of the East Midlands but mainly around Leicestershire.

 

Due to rapidly increasing demand for our unique and personal ICT support services we have an immediate requirement for an ICT Senior Support Technician to join our team. The position is full time and permanent involving mostly onsite support.

 

We pride ourselves on our company ethos where “customer satisfaction is key”. This is a unique opportunity for the right candidate to join an exciting growing company.

 

Most of the schools we support are running Windows Server based systems with Windows 10 clients so experience in this area is essential along with experience in Office 365/Azure especially now we are moving our servers to the cloud.

 

We also have several clients that utilise Google Workspace for Education and iPads so experience in these technologies would be advantageous.

 

The successful candidate will be responsible for working across many sites and working with many different technologies. For the right candidate additional training will be provided where necessary, however the role does involve face-to-face contact with customers so good communication skills are a must.

 

The role offers the chance to progress quickly and get hands on experience with several different technologies.

 

The successful candidate will be subject to an Enhanced DBS (CRB) check.

 

To be shortlisted for this position you MUST have a driver’s license and your own car. Travel expenses will be paid. A laptop and company phone will be provided.

 

Essential requirements:

 

A minimum of a BTEC national, Advanced apprenticeship or equivalent is essential in the field of IT. Maths and English GCSE Grade C or above.

 

Good communication and interpersonal skills.

 

Possess good experience of first line support and 2nd line desirable.

 

Understanding of networking.

 

Knowledge of Windows 10 and Windows Server.

 

Desirable:

 

Experience of Apple Technologies and G suite.

 

Experience of working in schools.

 

Any further certifications in IT.

 

Experience with MDM.

 

Applications should include a C.V. and a 1-sided typed letter of application that outlines why you are interested in this post and what you will bring to it.

 

Initial Salary is in the range of 22K to 25K dependent on experience, with the opportunity to rise quickly for the right candidate. Pension contributions. Generous holiday allowance. Training provided.

 

Job Type: Full-time

 

Salary: £23,000.00 to £25,000 per year depending on experience.

 

Application deadline: 12/11/2021

 

Job Types: Full-time, Permanent

 

Please apply via Indeed https://uk.indeed.com/job/ict-senior-technician-3ef1aafce25bbe0d or DM on Edugeek.

 

**APPROVED**

Edited by ICTICJTilson
updated closing date

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