sippo Posted October 1, 2021 Posted October 1, 2021 Anyone else use their cloud backup? It is superb, but frustrating that we need to contact support to find out error messages. Would help if we could access these instead of contacting them.
DGardiner Posted October 1, 2021 Posted October 1, 2021 What do you mean? Dont you have access to the Backup Console? can red the errors there or connect to the machines client remotely to read them?
willtech Posted October 1, 2021 Posted October 1, 2021 I have found their support site useful: https://support.redstor.com/
sippo Posted October 1, 2021 Author Posted October 1, 2021 What do you mean? Dont you have access to the Backup Console? can red the errors there or connect to the machines client remotely to read them? Yes we have access to the console, but according to redstor all the logs are in the backend. Just frustrating. Their support is really good, but if i can fix it then all is good.
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