Unable to remove Google work profile on personal Android device

[David44]

We use Google Workspace and allow users to add their school account to their personal devices. Sometimes users want to remove this profile but when they try they are 'This change isn't allowed by your admin'. I've looked in Google Admin and I can't see where this is being set. The users device is an Android phone.

 

Does anyone know how we allow users to remove their work profiles?

[RLR]

I came across this issue. Some phones don't allow work profiles to be removed by removing the google account under the accounts section (some phones did so seems android/phone dependent?). There should be an extra option that appears when you install a work profile in settings. On my test phone it was called "Remove Work Profile". This allowed me to remove the work profile.