New students not being suggested

[Jawloms]

Morning,

 

Yesterday I set up using the Teams app my five new tutor groups for the Year 7 students coming in. All worked perfectly. Today I have gone to setup their classes (I've abandoned importing via Salamander as it just looks too scary) and when I want to add the students, it will suggest any student except my new year 7 ones! Any idea what I've done? Really need to get these sorted.....

 

Thank you

 

Stuart

[TechMonkey]

Are the pupils in the MS portal? Could they not be users yet as their start date is probably in Sept?

[Jawloms]

Are the pupils in the MS portal? Could they not be users yet as their start date is probably in Sept?

 

Presumably as otherwise I wouldn't have been able to add them to their tutor group teams yesterday? Also, O365 isn't aware of their start date is it? It just syncs their account from AD.

[Jawloms]

So it's working for me this morning! The only change I made was that I enabled all the students' accounts in AD, which then sync'd up to O365 and enabled all their cloud accounts. However that doesn't make sense to me as those accounts have never been enabled from the start!