Device failing to Autopilot/InTune properly

[nicholab]

I have a problem a laptop is not building properly from Autopilot. I can see it in the autopilot list of devices but it is not registering correctly with Intune. What the best course of action? To get it to build properly?

[fredesq]

See if you can assign an autopilot profile with the education portal : Microsoft Store for Education

 

How long has it been like that? Sometimes they can take a few days to properly appear.

 

Other thing to check, is in Intune, look at whether its registered as Cooporate, Personal or blank - if its blank or personal, give it some more time.

[nicholab]

It not appear in Intune. This device had been previously joined to the network.

[fredesq]

When you click on the device in Autopilot and it brings up the context menu on the right, is there a link to the Associated Azure AD Device?

 

If not then it sounds like you need to re-enroll the device.

[nicholab]

There is an azure AD device. That I can’t delete from anywhere and it state is not enrolled. Edited August 6, 2021 by nicholab

[nicholab]

I can’t get to enroll it comes up with an error. Edited August 7, 2021 by nicholab

[Roberto]

I can’t get to enroll it comes up with an error.

 

Any particular error? Reading this thread feels like pulling teeth.

[nicholab]

Any particular error? Reading this thread feels like pulling teeth.

 

MDM enrolment via UX failed code 0x80180024

[Roberto]

Try removing the device from AAD, autopilot, and Intune. Could it be have been added previously with an old name? Or equally, could the device name be a duplicate of another?

 

The error you post does suggest an identity error of some kind, if other devices are building ok.

 

MENROLL_E_PROV_SSLCERTNOTFOUND

 

0x80180024

 

When attempting to bind the public cert/private key, the public cert was not found either: when attempting to bind the public cert/private key, or when looking into provisioning payload (perhaps targeting the wrong store).

Edited August 7, 2021 by Roberto

[nicholab]

On the company portal is says this device has not been setup for work.

[nicholab]

How do you create an enterprise install for Windows 10 without a key? I am trying create a virtual machine to test.

[nicholab]

I have an Intune registration that does have the device listed.