SiMs Primary Support Documentation

[allw]

Hi All,

 

Working with a school, as a favour, who have fallen for the trap of buying into SiMs Primary.

 

Obviously it is a poorly finished product to start with but also capita seems to no longer be answering any phones or replying to emails.

 

Anyone know of or got a copy of a proper detailed manual for how to use it - they are desperate to try and sort out new academic years' and alterations to make it more fit their school but this is simply falling on capita's deaf ears.

 

Thanks!

[ajp233]

Are you registered with the (Capita) ESS support portal - webinars and links to documentation for SIMS Primary are here : https://support.capitasoftware.com/csm?sys_kb_id=f1e223711b7834944b909604b24bcbd2&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=10b5169e1b59b050c65ba976b04bcb47

[allw]

Thanks that was exactly what I was looking for - just couldn't find it on the support docs.

 

Does anyone know if anyone has had any experience moving back to SiMs.net (V7) from SiMs Primary? The schools really wants to be able to do things like timetable and have different lessons with different pupils etc but SiMs Primary doesn't seem to allow that at all..?

[Edu-IT]

Thanks that was exactly what I was looking for - just couldn't find it on the support docs.

 

Does anyone know if anyone has had any experience moving back to SiMs.net (V7) from SiMs Primary? The schools really wants to be able to do things like timetable and have different lessons with different pupils etc but SiMs Primary doesn't seem to allow that at all..?

As I understand, you can't move back, as the database structure is different etc.