Help - MacOs Issues

[Liam]

Reaching out to find out the best practices used in education in a shared lab with Active Directory binding. All user accounts are in Active Directory and use these credentials to login to the iMac. No mobile account is created at login and simply treated as a network account.

When a student logs into the computer for the first time, it takes roughly 2minutes to get to a point where everything as loaded. We use Sophos, Office 365 Apps, Teams, Mounting network drives at login. All apps seem to be sluggish when first opening an app etc.

I'm interested to know how others are setup? Is creating Mobile Accounts a better way to go? I remember testing this but had issues with KeyChain which kept giving me errors.

Majority of the time the student users the same computer every lesson which dramatically makes a difference and login is seamless.

Any advice is much appreciated.

[Mark182]

JAMF is fantastic, a little pricey though. I've seen people on here recommend mosyle

[Liam]

Sorry we already use jamf as a device mananagement tool.

It's just soooo slow and I don't know why... Tried everything.

 

The macs are reasonably new. Network and servers all brand new. So it's something to do with profile creation...

 

Hopefully it's just a tick in a box [emoji6]

[Brimstone]

What's the speed to the desktop - should be Gigabit as a minimum

[Liam]

It is that. New switching throughout.. 20gig to core from edge.

[jamiehall]

Have you got any custom scripts with any wait timers on? Found that the previous configurators of our scripts decided to put 20/30 second waits in scripts which massively slowed logons...

Otherwise I'd say get a test device and start turning profiles off until you find which one was causing it?

[kostascoffee]

Not sure how helpful this will be but, we don't use any Device Management Tool specifically or very often when it comes to our Macs, we have ARD but rarely use that as it is!

 

We also have Active Directory binding, Office and Sophos, as well as mounting network drives upon logon.

 

Both for students and staff, the login process is fairly quick. Everything on the macs performs fairly quick and reliably for us. The only thing I could think of is that I went through 2 weeks of replacing every HDD with an SSD in the Macs, which improved operating speeds significantly!

 

The users simply login to the Macs using their AD credentials, it recognises them and loads their things as normal, including a small 'World' icon in the bottom right, which if clicked, opens their File Area 'My Documents' (As it would be on windows).

 

Let me know if this helps in any way, or if you would like to chat any further about how we have ours set up or if yours improved!