Office 365 Activation

[Simcfc73]

Hi,

 

Randomly users are getting activation prompts for my O365 installs. Nothing has changed as far as I can see but I am struggling to work out why.

 

I've tried the activation tool from Microsoft but it showed no errors, they have licences assigned correctly and the PC is Azure joined.

 

It shows them signed into Word etc.. but not activated. They put in their email address and the prompt goes but its still not activated.

 

I've tried fiddler to see if anything is showing as blocked but nothing.

 

Anyone offer some tips?

 

I thought it was 1 user but a staff member said 4 machines did it also at the end of the day.

 

Cheers

[Steve21]

How are you activating them? Are you still using one of the old methods like shared devices etc? Or is it 1:1 devices?

 

Steve

[Simcfc73]

I didn't install them as shared in the XML so they just auto activate SSO (well they did)

 

It just did the same for my admin account but at the prompt after I put in my username another box appears which then signs me in automatically..... this doesn't appears as a std user

 

I'm wondering if its a Sophos firewall issue again, I had something similar with EDGE Sync until I found a Azure URL to bypass that wasn't on the Sophos KB.

 

I did pull all the Sophos stuff in last year so there may be new ones.