chazzy2501 Posted May 27, 2021 Posted May 27, 2021 (edited) I ordered some monitors from stone and asked they hold the delivery until the 26th. We are so out of space here I couldn't take delivery ahead of time. I started the hardware refresh in our primary I.T. Suite as I no longer get support in the half term. We get all old PCs out, new cables and PCs in and wait for the monitors.....and wait.. and wait.. And even having over a weeks notice they fail to deliver (from 3 hours away!) They tell me at the end of my work day... Damn well the 27th I guess, well here I am the day is about to finish, my technician isn't here tomorrow and still no monitors... I should have my head checked to expect a supplier would give to figs about a customer after they get the order! I'm disappointed in myself for expecting anything other than a mess around. Now I cancelled more lessons getting from the head, the staff and a parent! yay! And I can try and lug and install them myself tomorrow when it's only me in! tldr: I asked for monitors on a certain day they didn't make it, I'm inconvenienced, I feel stupid. Edited May 27, 2021 by chazzy2501
TechMonkey Posted May 27, 2021 Posted May 27, 2021 Could go the nuclear option and cancel. They have missed their window of opportunity. Then go to a company that will do as asked. I would be stuffed here if companies didn't deliver as requested as we have tight deadlines. 1
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