Schools Broadband - feedback please

[BrotherSidious]

Thanks for your assistance Dave, all sorted now.

[SchoolsBroadband]

You're welcome !

[filteringtech]

@caffrey we're just about to do some changes regarding over blocking.

Dave

Did this ever happen, as it still seems to be a problem for us?

[Aprice]

All of our customers have now either moved away from Schools Broadband / KCOM / LGFL and switched to local solutions that they can manage themselves or we manage for them.

Having the ability to make changes yourself when troubleshooting is invaluable, these setups have slowed down resolution time for so many issues we've had.

This isn't a dig at their engineers, it just means you have to work to another companies schedule not you're own.

Edited August 13, 2023 by Aprice

[FN-GM]

This isn't a dig at their engineers

 

Agreed. It seems more a limitation of the product rather than the engineers. I don’t think the maturity level is there just yet.

 

Even “enterprise grade” super expensive products supposedly designed for cloud hosted suffer from this.