MIS Support Consultant (SIMS/Arbor)

[SRuiz]

Cygnet IT Services CIC is currently seeking an MIS (Management Information System) Support Consultant to join the MIS team. The successful candidate will provide comprehensive support to schools and assist in the day to day use of their Management Information System.

An accredited ESS SIMS support team, this role is designed to support ESS SIMS Management Information System. Candidates must have previous knowledge of SIMS, preferably with some experience within the secondary school sector and have the confidence to liaise with customers and offer training. The support role will primarily be responsible for the SIMS system but working as part of the MIS team will also be responsible for the helpdesk support of other MIS products that we work with.

Resolving problems via a central help desk, liaising directly with school staff and working with schools to maximise their knowledge and use of their systems. Training will be provided on the MIS systems as required, but it is important to have the ability to work and learn independently.

The MIS Support consultant will be based at BTS House, Wallington, Surrey but will be required to travel between sites from time to time. The position offered is full time, 37.5 hours per week. Flexibility will be required as there will be some occasional travel involved along with the requirement to attend customer sites to carry out training

 

37.5 hours per week, full time (8.30-17.00).

Salary range £25,000-£28,000 (depending on experience).

Including 5% Pension contribution

Subject to references and Enhanced DBS checks

Please email [email protected] or visit the website for more details: https://www.cygnet-it.org/jobs/