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Posted
Dont you need to enable less secure apps for that?

 

IMO it should be disabled anyway along with pop3

 

I agree it should be disabled. Yes you do have to enable Less Secure Apps for that. When your helpdesk only supports POP or IMAP we have no choice TBF

 

Just trying to work out where our issue lies. Seems it is DNS

Posted
I agree it should be disabled. Yes you do have to enable Less Secure Apps for that. When your helpdesk only supports POP or IMAP we have no choice TBF

 

Just trying to work out where our issue lies. Seems it is DNS

 

Run a mail log search, it will show the send and why it was blocked - usually helps with tracking things down.

 

If you know the IP of your helpdesk you can also setup SMTP relay to accept mail from it with no auth/etc

Posted
If you set up MFA on the Google account you're using you can then create an app-specific password for your helpdesk system to use. LSA can then be left disabled. The app-specific password can't be used for general logins, just for mail protocols.
Posted (edited)

@free780 I think that MS said that they where going to disable basic auth, now that clearly implicates those protocols that only support basic auth... But they had committed to overhauling those protocols from memory well the ones that people really care about (SMTP, IMAP I don't think that POP made the cut!) to support Oauth.....

 

In fact this is the announcement that I remember:

https://techcommunity.microsoft.com/t5/exchange-team-blog/announcing-oauth-2-0-support-for-imap-and-smtp-auth-protocols-in/ba-p/1330432

Edited by HPlum78
Posted
If you set up MFA on the Google account you're using you can then create an app-specific password for your helpdesk system to use. LSA can then be left disabled. The app-specific password can't be used for general logins, just for mail protocols.
Good to know that. Thanks

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