JATSO Posted January 6, 2021 Posted January 6, 2021 Hi All, So 1 received instructions for setting cloud filter up in the console but have become stuck on what to choose, TENNANT or MULTITENNANT. Can anyone please let me know which one i choose. We only have 32 Chromebooks and are unlike to get any more. Thanks
robk Posted January 6, 2021 Posted January 6, 2021 Is your smoothwall set up as a single Tenant or do you have multiple schools running from a series of linked smoothwall (multi Tenant). Your web filter policy page will show different tenants if you are set up multi tenant I think.
JATSO Posted January 7, 2021 Author Posted January 7, 2021 Looks like its Tenant. I applied the settings but the diagnostics failed after the extension was deployed I have copied the results over to Smoothwall support hopefully they can enlighten me why the filtering diagnostics failed. I may have done something wrong in setting up the extension. Head is not wanting to deploy to home users until filtering is in place.
JATSO Posted January 11, 2021 Author Posted January 11, 2021 Still not got this working I was sent some documentation by Smoothwall support that we needed to 1. update the device in school - Thats been done Create a directory in the device for Google, did this but the diagnostics showed it failed. See image, can any one shed any light on what i am doing wrong? I think its a permissions issue but what to change. Also to do this: https://kb.smoothwall.com/hc/en-us/articles/360015978080-Smoothwall-Filter-Firewall-Preparing-for-Cloud-Filter-to-avoid-Double-Filtering As the Chromebooks are using wifi I presume Option 2 using a Secret Knock is the option to go for. Thanks
DGardiner Posted January 11, 2021 Posted January 11, 2021 (edited) your oauth key on the smoothwall is wrong id assume? assuming what im looking at is a directory sync error https://help.smoothwall.net/FilterFirewall/Content/4Services/1Authentication/2Directories/6Google/Add.htm?tocpath=SERVICES%7CAuthentication%7CDirectories%7CManage%7CGoogle%7CAdd%7C_____0 Edited January 11, 2021 by DGardiner
JATSO Posted January 11, 2021 Author Posted January 11, 2021 your oauth key on the smoothwall is wrong id assume? assuming what im looking at is a directory sync error https://help.smoothwall.net/FilterFirewall/Content/4Services/1Authentication/2Directories/6Google/Add.htm?tocpath=SERVICES%7CAuthentication%7CDirectories%7CManage%7CGoogle%7CAdd%7C_____0 It is a directory sync error but where do I find oauth key? Thanks
DGardiner Posted January 11, 2021 Posted January 11, 2021 It is a directory sync error but where do I find oauth key? Thanks https://help.smoothwall.net/FilterFirewall/Content/4Services/1Authentication/2Directories/6Google/Add.htm?tocpath=SERVICES%7CAuthentication%7CDirectories%7CManage%7CGoogle%7CAdd%7C_____0 that should set it up
JATSO Posted January 11, 2021 Author Posted January 11, 2021 https://help.smoothwall.net/FilterFirewall/Content/4Services/1Authentication/2Directories/6Google/Add.htm?tocpath=SERVICES%7CAuthentication%7CDirectories%7CManage%7CGoogle%7CAdd%7C_____0 that should set it up That's what I did and but somethings not right. I entered the details as well as linking the JSON file from the Google API but it gives me the sync error. I am using my GSuite admin account.
ibpalle Posted January 12, 2021 Posted January 12, 2021 The sync error seems to be due to lack of permissions, as seen in the first thumbnail you posted. In this KB https://kb.smoothwall.com/hc/en-us/articles/360004033739 could you check the 2nd part of this section '1 - Configure & Authorize Service Account.'
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