Do we need a Smart portal login if we have site licence?

[TwistedHelixis]

We recently got a few Smart interactive TV's installed, all work OK but the software on each laptop has a red cross with (hardware disconnected) listed. If I scan for the hardware nothing is found but the boards themselves work fine.

 

I was told that the red cross might be due to Smart moving to a portal based login system and we need to activate each board in the portal.

 

Is this actually now needed as we have a site licence?