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Do we need a Smart portal login if we have site licence?

TwistedHelixis

By TwistedHelixis
in AV and Multimedia Related

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TwistedHelixis

TwistedHelixis

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We recently got a few Smart interactive TV's installed, all work OK but the software on each laptop has a red cross with (hardware disconnected) listed. If I scan for the hardware nothing is found but the boards themselves work fine.

 

I was told that the red cross might be due to Smart moving to a portal based login system and we need to activate each board in the portal.

 

Is this actually now needed as we have a site licence?

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