IT Service Manager - Academy in Isleworth - £30,000 to £35,000 Closing date 4th Dec

[shaunconnor]

Colwyn Technology (part of Flywheel IT Services Ltd) are looking for a talented and motivated individual who has a real flair for technology and thrives on providing exemplary customer service to join an Academy in Isleworth as their IT Service Manager on a full-time basis.

 

The IT Service Manager is responsible for managing and supporting the IT services of the school with a view on transitioning IT Services to the new school building in April 2021.

 

Key accountabilities

 

• Ownership and initiative. Take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements.

• Relationship management. Identify, analyse, manage and monitor relationships with and between stakeholders. Clarify mutual needs and commitments through consultation and consideration of impacts.

• Service focus. Maintain focus on the whole life of service delivery: from designing to developing to delivering and operating. Ensure that a set of IT products, suppliers and vendors come together to deliver an IT service.

 

Key challenges

 

• Maintain a close view of service incidents, their impacts on BAU activities

• Be responsive to requests for support whilst delivering against agreed activities and objectives

 

For a full overview of the role and Job Description and if you wish to apply please complete your application using the external link to our website

 

https://flywheel.peoplehr.net/Pages/JobBoard/Opening.aspx?v=ad965f5d-f21e-4d82-a297-8a56ffe8023d

 

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share the commitment. The successful candidate will be subject to a DBS check.

 

**APPROVED**

Edited November 26, 2020 by Dos_Box