HarryMonkey Posted September 16, 2020 Posted September 16, 2020 The role of the IT Technician is to provide first line support for all staff and students within the school. It is a dynamic and varied role with the opportunity to gain valuable experience and knowledge in all forms of IT. Duties will include: · Monitoring, allocating and responding to IT helpdesk requests · The management of the IT Support team’s stock of consumables · Maintaining and repairing academy IT equipment including audio visual, network items · Supporting the installation, testing, inspection and configuration of all IT equipment · Coordinating the creation of new user accounts and integration into school systems Desired skills / knowledge: · Computer hardware knowledge, with the ability to replace components. · Good knowledge of office products, such as outlook, word, excel, etc. · Basic server software platforms such as active directory, GPOs. · Low level operating system commands used for networking. Eg: ipconfig, ping, etc · Basic MS power shell scripting. · Basic network knowledge such as DNS, DHCP, etc. https://www.mynewterm.com/school/5-Dimensions-Trust/586717/EDV-2020-5DT-42608/IT-Support-Technician
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