School's Broadband Netsweeper blocking lots of websites

[MrWu]

Hi all;

 

Have sent ticket but no reponse

 

After summer (I suspect after Netsweeper upgrades) I'm getting a lot of blocked pages

 

Why access is denied

The site you have chosen is being categorised, please revisit the page shortly

Blocked URL

https://www.duratex.co.uk/cable-protection/19-cable-mat.html

[caffrey]

I've seen those, don't you have to refresh after a short period of time ?

[Syman_a]

I've seen those, don't you have to refresh after a short period of time ?

 

I had this, tried again a few minutes later and all loaded up fine.

[MrWu]

ah yes that did the trick! thanks!

[Netsweeper]

Netsweeper's core competency is using our patented techniques to categorise every URL that passes through our deployed systems (including https://www.duratex.co.uk/cable-protection/19-cable-mat.html). Netsweeper performs dynamic categorisation via our CNS system used by Schools Broadband. This proprietary technology analyses the content of all newly found URL’s and existing URL's in multiple languages (47) and matches to one or more of our existing categories before applying the appropriate action determined by the filtering policy table.

 

Unlike traditional URL filtering systems Netsweeper analyses the entire page (i.e not just the URL trail) and scans for content (the physical words on the page in all 47 languages), context (in which context they are used), and construction (what features are present on the page). This heavy duty classification is carried out in real time for all Netsweeper user.

 

This is why you would have seen the block page initially, due to the "New URL" category. Netsweeper analyses the URL usually within 4-6 seconds, assigning one or more categories, in the case of https://www.duratex.co.uk/cable-protection/19-cable-mat.html we assigned the category "General". Users in this case need to do nothing as a Netsweeper/Schools Broadband deny page will refresh after 6 seconds, depending on whether the categorisation is allowed on your policy Netsweeper/Schools Broadbands will either show the URL or display a block page depending on the content.