Teams Admin Issues

[smarties11]

Hi All,

 

We're in the process of investigating Teams for live lessons.

 

Today when I try to access Teams admin, it's littered with errors on each page - so I am unable to manage users or define Teams policies. It was working fine last week. Today I've run the HCW (full hybrid) on our Exchange 2016 server, it was successful except for the oAuth config - which I then did manually following the MS article and tested successfully. We now have Teams calendar integrated with Exchange 2016. I don't know if this is related or not?

 

Logged a ticket with MS and got a call from a guy who said there was currently a live incident for this issue, however when I asked him to show me there were no incidents live for Teams. He pointed me to an issue from yesterday (MO216274) and is going to call me tomorrow - however I can't see how this incident has anything to do with our issues and think I'm being fobbed off.

 

I've checked with a couple of other Schools and they can access Teams admin fine.

 

I've now logged an incident too, hopefully this will reach a different tech team to my ticket.

 

Does anyone else have issues today? Errors attached.

 

Edited June 15, 2020 by smarties11

[Norphy]

I was getting similar yesterday. I could still use the panel, albeit slowly but I was getting the same messages. Ever since lockdown started, perhaps unsurprisingly the experience has been a lot poorer

[DrBeaker]

I think there were some issues yesterday I had it flag up on my phone. Didn't get chance to read the notification but working fine today.

[smarties11]

Thanks guys. Still broken for me. I have 6 working days to get Teams configured, policies applied etc and I can't do anything in TAC! 😬 Today's update from MS was that their senior engineers are working on it, but they won't commit to a timescale. They say others are affected, the guy I'm dealing with says he had 3 or 4 Schools with the same issue as us. Then he sent me a random article suggesting I needed to add Teams as a trusted site in Internet Explorer. FML!

[smarties11]

Yayy! Finally we have recognition of this issue by Microsoft! Expected resolution tonight at midnight :-D

 

[smarties11]

This has now been resolved. Woohoo!

[Ditto]

I give MS quite a bit of credit here. Whilst it took a little while for you to get the error recognised and logged, they've fixed it pretty quick. I hope the rest of your roll out goes smoothly.

[smarties11]

I give MS quite a bit of credit here. Whilst it took a little while for you to get the error recognised and logged, they've fixed it pretty quick. I hope the rest of your roll out goes smoothly.

 

Yeah absolutely! The tricky bit was getting through the first line support and convincing them it wasn't an issue our end. The support engineer initially tagged it against another Teams issue which was quite clearly unrelated to our troubles. Once they had established it was affecting more customers and created a full blown incident, it was dealt with within 24 hours, which is awesome.