[sims] Install from Solus on workgroup PC

[Rochdale_Cowboy]

I am trying to install SIMS on to a PC in a primary school. The school does not have a domain. Every time I try to install the agent via SOLUS I get an access denied error. I have turned off both the firewall and AV software.

 

The server and client machine can see each other, they are on the same subnet. I can install the Agent manually, which goes through, but then will not install SIMS and I get the same Access Denied error under the agent tab in Solus. I am using the right username/password for the client that is a local administrator. I have tried various ways of inputting the username (machinename\user, user). I am missing something that is probably simple but can't see it. Any help would be appreciated.

[JATSO]

Have you put the rules in the firewall to allow solus access turning it off on its own is not sufficient.

[JATSO]

https://support.keystonemis.co.uk/hc/en-us/articles/211759183-Firewall-Exceptions

[mavhc]

The server must have the client username/password to install the agent.

 

But then does the agent need a server username/password to get the update files from the file share?

 

Check the actual agent logs on the client to get more useful errors

[Rochdale_Cowboy]

Yes, I have put the firewall rules in as per the web link. Still getting the Access Denied error.

[JATSO]

Have you enabled remote access desktop connections for the local admins? That's all I have needed to do as well at those that you have done already.