Need to make a Google Group for the parents on the SEND Register

[JJonas]

Requirements

 

Needs to include SEND Staff

Needs to include parents of children on the SEND Register

 

SEND staff need to able to email the parents

Parents need to be able to reply

Parents must not be able to see names/email addresses of other parents in the group (GDPR)

Parents must not be able to see other parents replies (GDPR)

 

How should I set up the permissions on this so it will work?

[jthompson]

I should think the View members and Publish posts permissions need to be enabled for owners and managers but disabled for members.

Make the SEND staff managers of the group so that they can send to the group address.

Turn off the option to archive/show topics on the web interface.

Parents will be able to reply but the reply will only go to the member of staff that sent it, rather than to all the SEND staff or to the group. They'll see the group's email address, so you might want to set up a content compliance or routing rule in the gmail advanced settings to allow delivery to the group's address only from senders in your domain (just in case the permissions above don't already restrict that).

Set the group joining option to invitation only (or whatever the most restrictive option is).

 

This probably goes without saying, but test it all thoroughly with some dummy accounts first.

[JJonas]

Testing with dummy accounts is what I am doing but at the moment replies are going to everyone.

 

-edit- got it working now, still going to do more tests before I add real accounts.

Edited February 26, 2020 by JJonas