UK2.net Technical Support

[GTX]

We have been trying to email a cusomter of ours and we kept getting bounce backs. Checked their website and seems to be down. For some reason i checked on my phone with no wifi and worked.

 

Dropped them an email asking why our IP is blocked and what we can do it remove it. They keep telling me i need to have services with them for them be able to help us. Complete joke. This is the 3rd time i have to explain to them im not a customer.

 

Hello,

Thank you for contacting UK2.net Support!

Unfortunately, we cannot unblock your IP address unless we can ave someverification that you have your services with us for security purposes. You canverify yourself via the methods we had previously stated. i.e. your telephonesupport pin or the last 4 digits of a card you may have used to make apurchase.

Once this is done, we can unblock the IP and progress on troubleshootingyour issue.

As always, please feel free to let me know if you have any questions orconcerns and I will be able to assist.