SMART Board 10 software install problems..

[markwilliamson2001]

Hi, I am trying to deploy SMART Notebook 10 software on my network machines. I have 9.5 installed currently, and found out that the NEW smartboard drivers, remove old versions of notebook. This has worked fine so far.

 

I wanted to do things properly, so decided to download there install manager tool. This created a transform (.mst) which I then tried to apply to the package when I added it to the GPO. It then came back with with the message:

 

"The list of modifications cannot be applied to this product..."

 

Anyone had this problem, and got around it?

 

Cheers

Mark

[contink]

There's a number of current threads that cover this issue so I'd recommend doing a search rather than expecting folks to duplicate info again. You're certainly not on your own though...

[ZeroHour]

One thing to try it make sure your install manager tool is not running at the time you try to add the files to GP as I have seen with orca, when editing a mst it creates a file lock that basically means you cant link it.

[enjay]

One thing to try it make sure your install manager tool is not running at the time you try to add the files to GP as I have seen with orca, when editing a mst it creates a file lock that basically means you cant link it.

 

Not sure that's the issue here, ZH. When I tried it, I manually copied the .mst into the same folder on the network as the .msi and called it from there and it still didn't work.

[ZeroHour]

Yeh it was just a thing I have noticed being a issue. We get our smartboard tomorrow so I will be doing this soon so I will let you know what I find.

[markwilliamson2001]

I have tried everything with this...

 

first tried using the install manager with the original msi, but that gave the gay error message when I try and apply it to the msi in the GPO.

 

then tried msiexec /a with the install and tried existing and new transforms but no luck.

 

Then tried editing both a copy of the original and /a versions of the msi with Orca, after looking at the MST with MSTview.exe, and adding in the changes myself. This then gave validation errors.

 

The deploy works fine without the MST, but I am not putting 120 keys into Laptops LOL and about 25 other machines in rooms.

 

So for now I am waiting for a newer build of Notebook 10!

[burgemaster]

I had this error, found it was failing when i was using a network share instead of a full path for the content, ie.

 

P:\SMART CONTENT

instead of

\\SERVER\SMART CONTENT

 

Good Luck