SketchUp education license grant programme?

[LRSFC_DanJ]

Has anybody got a contact at SketchUp? Our education license grant programme license for SketchUp 2018 has expired prematurely (our documentation says it was supposed to be good until November 2020).

 

I tried opening a support ticket on their web form but although I got an automated acknowledgement, I got no reply, and I haven't been able to find a working email address for them.

 

The ICT Service (who are listed on SketchUp's web page as being the administrators for Cambridgeshire in the UK for the license grant programme) just told me they don't deal with that any more and tried to direct me towards a paid SketchUp reseller.

 

The education license grant programme appears to still exist according to the SketchUp website - https://www.sketchup.com/education/grants - so ideally we'd like to continue using this to get the software for free.

 

We're using Windows 10 LTSC 1809 so we can't use the "SketchUp for Schools" app as it's a Windows Store app.