G Suite - Cant search for Android apps that I need to whitelist

[TwistedHelixis]

Trying to create a school list of Android apps that would appear in the Play app store under the Work tab. When I go into device management > app management > whitelisted apps and do a search for an app I just get the same list of apps returned no matter what I'm searching for, so can't whitelist the apps we need.

 

Any ideas?

[howartp]

Are you hitting the big yellow button?

 

[TwistedHelixis]

Are you hitting the big yellow button?

 

yep, it opens the next page fine, it's when I type in an app into the search box on that next page, it returns the same list of random apps.

 

For example, if I search for Chrome I get the following (see image)

Edited December 5, 2019 by TwistedHelixis

[flyinghaggis]

I've found that if you go to the app page on the Google store website you can copy the extension/app ID from the URL bar and search for that. That's worked for a couple of extensions I couldn't find listed when searching by name. Edited December 5, 2019 by flyinghaggis

[howartp]

yep, it opens the next page fine, it's when I type in an app into the search box on that next page, it returns the same list of random apps.

 

For example, if I search for Chrome I get the following (see image)

[ATTACH=CONFIG]55929[/ATTACH]

 

Ah...

 

Yep, i'm getting the same.

 

We don't use device management though, so i've never been in that area.

[TwistedHelixis]

Yep, i'm getting the same.

Just had a message from another school who say the search is working fine for them.

 

Perhaps this is either a filtering issue or something up with Google servers and its just bad timing.

 

EDIT - I will test from home later and see if it's a filtering issue.

Edited December 5, 2019 by TwistedHelixis

[howartp]

I've just tried from home - same results there.

 

Peter

[TwistedHelixis]

I've just tried from home - same results there.

Thanks for checking :0)

 

Think I will just use the app ID method mentioned above, until I can workout how to get the search working correctly.

[TwistedHelixis]

Going to give up for the moment, using the app ID returns the same list of apps, even leaving the search empty still returns those same apps.

[TwistedHelixis]

Just tried while at another school and the search is working fine.

@howartp or someone else that tried yesterday, let me know if it's working today or not.

[howartp]

Confirmed.

[TwistedHelixis]

Confirmed working or not working?

[TwistedHelixis]

Now I have that bit sorted and all the school apps are in the Play Store Work tab, I have just noticed I only get that tab when viewing from a tablet, which does make sense as the whitelist is done under the devices section. I am just wondering if it's possible to get that Work tab to display on Chrome on the teachers laptops.