Sage 50 Accounts License issue

[MisterTechMan]

Hi everyone

 

Has anyone ever encountered any issues with Sage Licensing? We cannot get past the follow error:

Unable to connect to the license server

 

We have added all the recommended URLS on our WatchGuard, spent many many hours on the phone to Sage Support; no luck.

 

Totally at a loss now!

 

Thank you

[andy_b]

Hmm. From memory I turned off SSL inspection on sage.co.uk and sage.com and this seem to fix things.

[free780]

Have you tried fiddler/smsnif/wireshark/windows firewall logging?

[MisterTechMan]

Hmm. From memory I turned off SSL inspection on sage.co.uk and sage.com and this seem to fix things.

 

Thank you - will give this a try.

 

Have you tried fiddler/smsnif/wireshark/windows firewall logging?

I've been using Wireshark and smsnif, i've added exptions into the Watchguard for the ports & IP's it's talking back to however it still refuses to connect.

[PaulSage]

Hi,

 

You can find a full list on URLs to exclude in this guide.

 

Regards,

 

Paul

Sage UKI