[sims] FMS Account problems post Summer Upgrade

[Priya_Shah]

Hi all,

 

Any/All New FMS accounts created this Autumn, have lost access to specific reports within the Software. e.g. FMS Trial Balance Report By I&E

I have a call logged with Capita, and I assume they are working on a fix, but this has now affected 6 schools.

 

The only workaround we can provide for the users to use old accounts created before the Summer Upgrade, which as we know, sharing logins is a no no!

 

Has anyone else had issues with New FMS accounts this Autumn? Have you found a fix?

 

Thanks

 

Priya