Apple Configurator and iPadOS 13.1.2 Updating Problems

[bknaggs]

Has anybody tried updating an iPad to iPadOS 13.1.2 and successfully done it?

 

If I try either an update or a restore I get the following error message

OS cannot be restored on "iPad"

 

The operation couldn't be completed.

(AMRestoreErrorDomain error 10 - Failed to handle

message type StatusMsg) [AMRestoreErrorDomain -

0XA (10)]

 

Restoring through iTunes on the same Mac works fine.

MacOS version is 10.14.6

Configurator version is 2.11

iTunes version is 12.9.5.5

I know my next step is to update to MacOS 10.15 but just wondered if anyone had this setup working without doing that update.

[bknaggs]

Updating to MacOS 10.15 seems to have sorted this for me.

[FragglePete]

Same issue here, had to upgrade our Mac from Sierra to Catalina for this to work. Not sure if an pre-Catalina version will sort it, but it solved the issue for us.

 

Pete