Office 365 asking student for mobile and e-mail

[nicholab]

Any way of stopping Office 365 asking students not to loss access and wanting a mobile and other e-mail address for recovery?

[Boredguy]

Are your users being synchronised from Active Directory, or are they just cloud accounts?

 

As far as I am aware, none of our synchronised accounts have been asked for additional recovery options.

[nicholab]

Synchronised form AD I had one of my service accounts used for e-mail sending asking for a new password in Office 365.

[sted]

Its to do with self service password resets. if you have this enabled for all users they will all get a give me a phone/email next time they sign into the website. if you dont want that to apply to students create a "non students" group and assign the policy to them rather than everyone. its in azure active directory/users password reset policies

[nicholab]

Thanks the students were in the AD group that gets password reset I checked the Azure AD but not on site.