schools broadband inline filtering issue

[MrWu]

Hi all;

 

From yesterday onward users were having issues running Outlook (we use hybrid office 365 ) Users are getting very slow Outlook responds or pops up with server offline.

 

Users have logged off overnight and one user who I sat with (with Outlook unavailable message) did have have filtering level downgraded from staff to student. (but it seems very intermittent)

 

I'm aware the SB's WGAGENT has a time out setting but in most cases staff with these issues turn their PC off overnight?

 

This happened last 24 hours or so though, has anyone experienced similar?