nathan Posted September 9, 2019 Posted September 9, 2019 This may be a simple answer for some, but my brain isn't with it today.... We've just had a new wires only TTB leased line installed, the BT box is now live and I've been sent some IP details (changed slightly). I've been given; WAN Subnet: 212.140.50.34 WAN Subnet Mask: /31 WAN IP: 212.140.50.35 WAN Default Gateway: 212.140.50.34 Routers IP Network Number: 212.140.20.220 Routed IP Mask: /30 Routed First Host: 212.140.20.221 Routed Second Host: 212.140.20.222 Routed Third Host: 212:140.20.222 Routed Broadcast Address: 212.140.20.223 On the USG i have the following options under static for the WAN; IP Address: Subnet Mask: Router: Preferred DNS: Alternate DNS: What do i enter? I presume the Routers IP Network Number is the BT box connecting to the fibre?
Katy Posted September 9, 2019 Posted September 9, 2019 IP: 212.140.20.221 Subnet: 255.255.255.252 Router: 212.140.20.220 Assuming your USG sits between this and your LAN. (On our connection the WAN device is at the other end of the fibre somewhere so a similar model to yours)
nathan Posted September 9, 2019 Author Posted September 9, 2019 (edited) Hmmmm, thats what i'm using but it just won't connect. Bit more info; I'm logging into the local USG config which lets me enter WAN details and complete the inform url. I just get a red bar at the top stating "The Gateway is unable to connect to the internet. Please check your configuration." Edited September 9, 2019 by nathan
nathan Posted September 9, 2019 Author Posted September 9, 2019 I've just spoke to TTB and they said use; IP: 212.140.50.35 Subnet: 255.255.255.254 Router: 212.140.50.34 The USG is now saying the subnet mask is invalid?
Katy Posted September 9, 2019 Posted September 9, 2019 Oh so looks like your USG sits between the WAN and the routed netblock then, so yeah. I can't imagine that being a valid subnet though as you'd use both addresses as the network and broadcast, leaving zero addresses... No idea sorry
msi_school Posted September 9, 2019 Posted September 9, 2019 /31 addresses are valid (rfc3021) but don't always work because some devices don't like them. The unifi forum seems to suggest you cheat https://community.ui.com/questions/USG-PRO-4-with-a-31-subnet/86c07eee-54d6-4406-8fad-ba6417f90a19 Reddit says this
nathan Posted September 9, 2019 Author Posted September 9, 2019 I found that link a while ago and i've managed to adopt the USG and enter the WAN details on the controller - stupid thing still won't connect.
nathan Posted September 11, 2019 Author Posted September 11, 2019 After all that, TBB needed to rebuild the circuit and we are live
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