O365 Service Manager - UCL, London - £43884-£51769 - Closes 16/8/19

[sumanjit]

Information Services Division

 

London

 

O365 Service Manager

 

Full Time :

 

The appointment will be on UCL Grade 8. The salary range will be £43,884 to £51,769 per annum, inclusive of London Allowance.

 

An exciting opportunity exists to join the IT team supporting the Arts, Humanities, Social Science and Laws faculties at UCL. In this newly designed role, you will play a lead role in developing digital employee experiences and solutions that support employee collaboration using the latest digital technologies and O365 suite.

 

You will be a highly capable technology professional who is an effective communicator who can bring extensive expertise in delivering leading-edge digital experiences. This includes ‘championing’ and supporting adoption of existing IT services and helping support staff and students to make the most of the digital tools available to them. In addition, you will line and task manage team members and carry out service management tasks across the IT for SLASH team and have a thirst for keeping up with developments in technology.

 

This post is open ended and also available as a 12 month secondment opportunity for UCL staff. Secondees from UCL will be considered for the fixed term position alongside any external applicants. Anyone wishing to apply as a secondee should discuss the possible secondment with their existing line manager before applying.

 

Manual Handling will be required for this post. Handling, storing and transporting equipment-requiring experience of manual handling regulations. Working at heights may also be required for this post.

 

Although team members normally support a designated area of the School, technicians will be required to support other areas as and when the need arises. Therefore, the role may require a change of desk or building location within the campus.

 

It is essential that you have in-depth Microsoft Office 365 and SharePoint development skills and experience. You should also possess outstanding presentation and customer service skills and have line and task management experience.

 

For further details about the vacancy and how to apply online please go to https://www.ucl.ac.uk/human-resources/working-ucl/jobs-ucl and search on Reference Number

and search on Reference Number 1817630. Candidates should pay attention to the “Statement in Support of Your Application” section of the application process. Please ensure you provide examples of how you meet the Essential criteria in the Person Specification section of the Job Description. If you have any queries regarding the vacancy or application process, please contact the ISD Staffing Team [email protected]. The UCL Ways of Working for professional services supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please see https://www.ucl.ac.uk/human-resources/policies-advice/ways-working to find out more.

 

Closing Date: 16/8/2019

 

Latest time for the submission of applications: 23:59.

 

Interview Date: TBC

 

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

 

We will consider applications to work on a part-time, flexible and job share basis wherever possible.To apply click here https://atsv7.wcn.co.uk/search_engine/jobs.cgi?owner=5041178&ownertype=fair&jcode=1817630

 

**APPROVED**

Edited August 9, 2019 by elsiegee40