sumanjit

Information Services Division London O365 Service Manager Full Time : The appointment will be on UCL Grade 8. The salary range will be £43,884 to £51,769 per annum, inclusive of London Allowance. An exciting opportunity exists to join the IT team supporting the Arts, Humanities, Social Science and Laws faculties at UCL. In this newly designed role, you will play a lead role in developing digital employee experiences and solutions that support employee collaboration using the latest digital technologies and O365 suite. You will be a highly capable technology professional who is an effective communicator who can bring extensive expertise in delivering leading-edge digital experiences. This includes ‘championing’ and supporting adoption of existing IT services and helping support staff and students to make the most of the digital tools available to them. In addition, you will line and task manage team members and carry out service management tasks across the IT for SLASH team and have a thirst for keeping up with developments in technology. This post is open ended and also available as a 12 month secondment opportunity for UCL staff. Secondees from UCL will be considered for the fixed term position alongside any external applicants. Anyone wishing to apply as a secondee should discuss the possible secondment with their existing line manager before applying. Manual Handling will be required for this post. Handling, storing and transporting equipment-requiring experience of manual handling regulations. Working at heights may also be required for this post. Although team members normally support a designated area of the School, technicians will be required to support other areas as and when the need arises. Therefore, the role may require a change of desk or building location within the campus. It is essential that you have in-depth Microsoft Office 365 and SharePoint development skills and experience. You should also possess outstanding presentation and customer service skills and have line and task management experience. For further details about the vacancy and how to apply online please go to https://www.ucl.ac.uk/human-resources/working-ucl/jobs-ucl and search on Reference Number and search on Reference Number 1817630. Candidates should pay attention to the “Statement in Support of Your Application” section of the application process. Please ensure you provide examples of how you meet the Essential criteria in the Person Specification section of the Job Description. If you have any queries regarding the vacancy or application process, please contact the ISD Staffing Team [email protected]. The UCL Ways of Working for professional services supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please see https://www.ucl.ac.uk/human-resources/policies-advice/ways-working to find out more. Closing Date: 16/8/2019 Latest time for the submission of applications: 23:59. Interview Date: TBC We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. We will consider applications to work on a part-time, flexible and job share basis wherever possible.To apply click here https://atsv7.wcn.co.uk/search_engine/jobs.cgi?owner=5041178&ownertype=fair&jcode=1817630 **APPROVED**

Information Services Division London Digital & O365 Service Manager Full Time The appointment will be on UCL Grade 8. The salary range will be £43,884 - £51,769 per annum, inclusive of London Allowance. An exciting opportunity to join the IT team supporting the Arts, Humanities, Social Science and Laws faculties at UCL. In this newly designed role, the post holder will play a lead role in developing digital employee experiences and solutions that support employee collaboration using the latest digital technologies and O365 suite. The role requires a highly capable technology professional and effective communicator who can bring extensive expertise in delivering leading-edge digital experiences. The role includes ‘championing’ and supporting adoption of existing IT services and help support our staff and students to make the most of the digital tools available to them. In addition, the post holder will line and task manage team members and carry out service management tasks across the IT for SLASH team. Responsibilities include: Working with different customer groups understanding their ways of working and processes in order to be able to best advice and develop digital tools using the O365 suite to simplify and provide a rich digital experience. The post holder will carry out project facilitation and management in addition to delivering workshops and presenting information sharing sessions on key business tools and applications. Initiating and taking a lead in customer service initiatives to improve the delivery of service to our customer groups. Building and embedding a high-performance team culture. Line and task management responsibilities for some of the individuals within the IT for SLASH team. We are looking for an individual who has in-depth Microsoft Office 365 and SharePoint development skills and experience. In addition to these technical skills, the post holder should possess outstanding presentation and customer service skills. The ideal candidate will have a thirst for keeping up with developments in technology. In addition to these skills and experiences, they should possess line and task management experience. The position is at a UCL grade 8 but we will consider those with excellent technical skills with Microsoft Office 365 [sharePoint development] and outstanding presentation and customer service skills but without suitable line and task management experience at a grade 7 (Salary £35,328 to £42,701 per annum). For further details about the vacancy and how to apply online please go to https://www.ucl.ac.uk/human-resources/working-ucl/jobs-ucl and search on Reference Number 1794844 Candidates should pay attention to the “Statement in Support of Your Application” section of the application process. Please ensure you provide examples of how you meet the Essential criteria in the Person Specification section of the Job Description. If you have any queries regarding the vacancy or application process, please contact the ISD Staffing Team at [email protected] . Closing Date: 22 April 2019 Latest time for the submission of applications: 23:59. Interview Date: TBC We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. To apply click here https://atsv7.wcn.co.uk/search_engine/jobs.cgi?owner=5041178&ownertype=fair&jcode=1794844 **APPROVED**

Information Services Division IT for SLASH London IT Support Technician Full Time The appointment will be on UCL Grade 7. The salary range will be £35,328 to £42,701 per annum, inclusive of London Allowance. The post holder supports and enhances learning, teaching, research and a range of IT administrative processes for department within the faculties of Arts and Social Sciences, Laws and the School of Slavonic & East European studies. Works closely with colleagues in the Information Services Division (ISD). Responsibilities as a summary will vary and include: IT Service delivery and management for the IT provision for staff and students within the School. Please refer to the Job Description for full details. The post holder will join a dynamic and supportive environment, in a thriving fast-paced group of faculties. Key Requirements Applications holding a degree or equivalent with skills and experience in IT services are preferred. You should also have an excellent understanding of Information Technology Client Devices, Audio-visual and proficient in supporting both a Microsoft Windows and mac Os environments. You should process an excellent working knowledge of common application packages and technologies e.g. MS Office 365, Email Client (Exchange), Active Directory and networking. You should have excellent customer service skills, a passion for innovation as well as new technology and be able to demonstrate your ability in IT together with relevant experience in supporting users with a range of IT equipment and software. For full details, please refer to the Knowledge, skills and experience section in the Job description. For further details about the vacancy and how to apply online please go to https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ucl.ac.uk%2Fhr%2Fjobs%2F&data=02%7C01%7Cucl%40penna.com%7Cb58307994e034926027108d656d26ca3%7Cf30ac191b8b445f29a9be5466cb90c2f%7C0%7C0%7C636791859094818825&sdata=FXdRFbv6vIdly7sR6l0ThUZeH6Jz9YHHyjOgpX7afaw%3D&reserved=0 and search on Reference Number 1777079 If you have any queries regarding the vacancy, please contact ISD HR Administration [email protected] Closing Date: 2 January 2019 Latest time for the submission of applications: 23:59. Interview Date: TBC We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. To apply click here https://atsv7.wcn.co.uk/search_engine/jobs.cgi?owner=5041178&ownertype=fair&jcode=1777079 **APPROVED**