Microsoft Excel 2016 Not able to save

[talksr]

Hi there,

 

This issue has been driving me mad.

I have server 2016 with Microsoft Office 2016 deployed via PDQ to all of our client stations.

 

As far as I am aware, it has worked fine for a long while, but users have started reporting that when they make a new Excel document, if they go to File>Save As>Browse, the browse button does not work.

 

I have found this to be true by replicating the issue on numerous client computers.

They have been working around it by sharing via email and then saving when they email to their selves - clever, but sloppy and not the way I want things.

 

I have logged into a client station, totally removed office and reinstalled manually.

I have checked the save paths, they all look fine and they all open in an explorer...

 

You can't even save to the existing folders documents have been opened in.

If you click on any of the areas with red circles, absolutely nothing happens:

 

If you close excel with the new document unsaved, the "Want to save your changes to 'Book1'?" popup shows. If you click Save, again, absolutely nothing happens, the popup just re-pops up again!

 

When I log in as an administrator, it works perfectly.

What could be the issue?

 

We are running a pretty basic setup, with a few Group Policy Objects and that is it.

[lmgtfy]

Did you ever resolve this problem @talksr as we are having a similar issue.

 

Cheers

[talksr]

Did you ever resolve this problem @talksr as we are having a similar issue.

 

Cheers

 

Hello, I am afraid not. The issue is still there which is really frustrating.

[thimon]

Definitely sounds Group Policy related, if your admin user can use it fine. Can you put the laptop in a Computer / User OU with no (or minimal) GPO's applied to see what happens then?

[lmgtfy]

The problem we have is that its intermittent so testing is not easy